Returns & Exchanges
At Citizen Soldier, we stand behind the durability and craftsmanship of our apparel, offering a 30-day window for returns or exchanges on all unworn items. We want to ensure your gear fits perfectly and serves you well in every mission of daily life.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Print and Pack
Download your prepaid shipping label and securely package your items in their original packaging, ensuring all tags remain attached.
- 3.Ship It Back
Drop off your package at any authorized carrier location; once scanned, you will receive a tracking notification for your return.
- 4.Inspection and Refund
Our team will inspect the returned gear within 5 business days of arrival and issue a refund to your original payment method or ship your exchange.
